"> Privacy Policy – Nordess

Privacy Policy

Effective from 4 November 2026.

Who we are

The data controller is Nordess OÜ (registry code 16556751), Vana-Tartu mnt 79a, Peetri alevik, 75312 Rae vald, Harju County, Estonia. For any questions, email info@nord-ess.com.

What data we collect

  • Contact form: name, email address, phone number (if you add it), your message and the page you sent it from.
  • Emails: if you write to us directly, your email address and the content of your message.
  • Website use: data collected with cookies and analytics (see below), only with your consent.

Why we use it

We use your contact details to answer your enquiry, prepare an offer and prepare a contract (GDPR Art. 6(1)(b)), and for business communication based on our legitimate interest (Art. 6(1)(f)). We use analytics to improve the website only with your consent (Art. 6(1)(a)). We do not sell your data or use it for automated decision-making.

Who can see it

Your data is seen by the Nordess staff who handle your enquiry. We use these service providers (processors):

  • website hosting provider;
  • email: Microsoft (Microsoft 365);
  • web analytics and spam protection: Google Ireland Limited (Google Analytics 4, Google reCAPTCHA on the contact form).

How long we keep it

We keep enquiries and correspondence for up to 24 months after our last contact if they do not lead to a contract. Data related to a contract is kept as long as the law requires (for example, accounting records for 7 years).

Cookies and analytics

The website uses necessary cookies and, with your consent, analytics cookies (Google Analytics 4). You can give, change or withdraw your consent in the cookie banner. If you do not consent, Google Analytics only receives anonymous signals without cookies.

Your rights

You have the right to access your data, correct it, have it deleted, restrict its processing, object to processing and receive your data in a portable format. You can withdraw your consent at any time. Email info@nord-ess.com. If you believe your data has been processed incorrectly, you can contact the Estonian Data Protection Inspectorate (www.aki.ee).

Changes

We may update this policy. The current version is always on this page.